Q: What kind of devices do you sell?
We specialise exclusively in premium beauty devices — no creams, no lotions. Think LED light therapy, brush-cleaning systems, facial lifters, hair stylers — curated for modern self-care.

Q: Are your devices safe for all skin and hair types?
Yes. Our devices are carefully designed to work with a wide range of skin tones and hair textures. Please follow the user manual and safety instructions included with each product.

Q: How do I maintain or clean my device?
After each use, switch the device off and unplug (if required). Wipe the surface with a soft cloth; avoid harsh chemicals or water submersion unless stated safe.

Q: What is your warranty or guarantee policy?
Each device comes with a 12-month limited warranty covering manufacturer defects. If your device malfunctions under normal use, contact our customer service for support.

Q: Do you ship internationally, and what are the shipping times?
Yes, we ship worldwide. Typical processing is 1-3 business days. International delivery times vary — we’ll provide tracking and keep you updated.

Q: What if I’m not satisfied with my purchase?

If you’re not completely satisfied, contact us within 30 days of delivery. We’ll review the case and guide you through return or exchange options.